Facilitator
Joseph Anand John
Joseph Anand John holds an MBA in Human Development and is a facilitator known for his high energy and motivational techniques. Joseph Anand John has been in the training industry for more than 10 years. Being an engineer by profession, he started off his training career in the technical field, conducting trainings like statistical process control, electronics engineering, and electrical engineering. He is also a Certified Facilitator by the Asian Experiential Educational Alliance (AEEA). He has also taught at various training institutions and engineering schools at the undergraduate and postgraduate levels. He has taught a number of professional courses, including the Higher National Diploma, BTEC, Engineering Council, and City & Guilds. He started conducting soft skills training specializing in team building and employee motivation in the year 2000.
Joseph has trained many MNCs, including IBM, Satyam Computers Ltd., Hewlett Packard, Komag, Maxis, Motorola, Maybank, AC Nielsen, BCB Bank, Affin Bank, Dawama, F&N Dairies, HSBC Trade Services, TLDM, Agilent, Utusan Malaysia, and others. He also conducts programs in customer service, problem solving, coaching & counseling, telemarketing, supervisory skills, and project management.
Joseph was also a training specialist at Maxis Communications Berhad, where he designed and conducted training programs in customer service and corporate customer management. He was also the product manager, whereby he advised and assisted the product management department of Maxis to develop and introduce new products into the telecommunications market. In this position, he has vast experience conducting market surveys, understanding market needs, and advertising and promotion. Joseph has held various management positions in the corporate sector. He was the general manager of sales at BayCom Sdn Bhd, a satellite-based broadband company. Here, Joseph was in charge of all sales activities and was responsible for setting up the whole sales operations of the organization.
Prior to his appointment as general manager, Joseph was attached to Telemedia International, an Australian company specializing in providing telecommunication solutions. Here, Joseph was the regional manager for SoutheastAsia and has worked with many multinational companies such as Mobile One (Singapore), Pacific Internet (Singapore), Brunei Telekom, ASIA Wireless Telecom (Thailand), and many more. Joseph’s specialty is in conducting motivational, team-building, and team-based performance programs.