Programs
Discover our range of coaching services designed to growth.
We specialize in conducting programs to meet the demands of the current business needs. Following are some of the programs that we conduct:
EFFECTIVE SUPERVISORY MANAGEMENT
Supervisors are the important “link” between management and non-management groups, playing the role of interfacing and implementing the company’s strategies. This interactive course is designed to equip supervisors with the relevant skills in planning, leading, motivating, delegating, communicating, organizing, and controlling in order to achieve corporate goals. Activities-based experiential learning methodology is very much emphasized.
PROFESSIONAL SALES PROGRAM
Successful sales organizations focus on the customer and the customer's needs as much or more than they focus on their own needs and offerings. Our studies have shown that, for most products and services, there is a healthy market of customers who will pay a premium price for a premium offering when it is presented by a highly competent salesperson. Good salespeople can and will help you garner a larger margin for your product or service if they are equipped with the correct skills, knowledge, and attitude to confront the marketplace. This Program will be the foundation of all future Sales Programs to come. It will teach salespeople the essentials of prospecting, presenting, questioning, handling objections, pricing, difficult customers, persuading, and finally closing without a discount.
CREATIVE PROBLEM SOLVING & DECISIONS MAKING
All of us encounter all kinds of problems daily, and often we are required to solve them by making “wise” and creative decisions. Sometimes we depend on gut feelings, but a structured approach will definitely help you reduce some doubts and irrationality. This course aims to equip participants with the necessary skills, motivation, tools, and techniques for systematically solving day-to-day problems effectively at the workplace. Participants will learn the effective strategies in identifying, analyzing, solving, and making decisions on work-related problems, thereby improving their work performances.
MOTIVATION FOR PEAK PERFORMANCE
Motivation is a basic element that has to be present in every individual for peak performance. A motivated employee does not only have a better career outlook but also a better personal life. This ensures that the wholesome unity is built into oneself. This program will take the participants on a journey to be open to CHANGE and build upon its success.
EXCELLENT CUSTOMER SERVICE
This interactive course will focus on key elements of customer service and practical strategies to allow you to strive for and sustain service excellence and customer satisfaction. The emphasis is on experiential learning and very much activity-based, on doing and practicing skills and techniques, so that you can internalize what you learn and start implementing excellence in customer service in your workplace.
PROFESSIONAL BUSINESS ETTIQUETTE AND BODY LANGUAGE
This interactive course will focus on elements needed by all personnel in the service industry. All organizations today that provide service need to demonstrate professionalism in their services rendered. This program will instill the skills and knowledge on how to build professionalism in the service industry.
TRAIN THE TRAINER
This two-day program will equip potential trainers with the relevant knowledge, skills, and attitude to conduct training programs professionally. This will be a hands-on program where participants will be taught how to design a training program, set program objectives, design interventions, conduct the program, and evaluate it. It will also consist of a presentation skills module, which will focus on conducting presentations using NLP techniques.
TEAM BUILDING WITH ACTION PLANNING
Synergy in working together does not come automatically. This responsibility has become more complex in concept and function, as it is presently developed to meet the challenges of a changing business environment, which is highly sensitive and delicate. Working Together is the collective synthesis of Pivoting Success via Synergy & Bondage that each individual needs to bring into their department. The emphasis in these sessions will be to get an active discussion on this area. Working Together to Meet the Challenges Ahead, as used in the program, is ‘Getting People’s Togetherness to Strive Ahead.’ This program enhances teamwork by enhancing synergy and cohesiveness. It then drives the importance of strategy and action planning and action execution, as no business will thrive forward without execution.